FAQ revision 6
On your home screen: Find the widget, touch and hold it, then choose Remove in Android’s menu. The action’s name may vary with your home screen app.
From SPOLLOW: Open My widgets, tap the three dots for the widget and choose Remove. SPOLLOW opens your home screen. If necessary, switch to the page containing the widget, touch and hold it, then choose Remove.
Your home screen app controls the page and removal menu. SPOLLOW cannot open the exact page of a particular widget or perform the long press for you. Removing a widget keeps the app and your Lifetime purchase.
Touch and hold the widget on your Home screen, then drag its resize handles. Your Home screen app determines the available sizes. SPOLLOW has no size picker.
Basic and Lifetime use one club per new widget. Basic allows one active widget; Lifetime lets you create unlimited widgets with different clubs. Existing widgets with several clubs are preserved. Only an explicit new club choice replaces that selection with one club.
Basic shows exactly the next relevant match. Lifetime adds complete match rows when the widget is tall enough. Matches lists all games for the clubs selected in your widgets.
Open your widget under My widgets. Under Content, choose extra Lifetime fields such as time until kick-off (countdown) and weekday. Teams, date and time always stay visible. Appearance controls the border and fill; Tap selects the tap action, and Reminders your match reminder. Save applies the settings. More width makes room for extra information; more height for further complete matches.
Basis opens match details. With Lifetime, choose match details, directions to the venue, the fixture overview or Load weather under Tap. Details, directions and weather refer to the match row you tap. The overview shows matches for all widget clubs. Load weather starts a request only when you deliberately tap; weather is not loaded automatically in the background.
Choose 30 minutes, 1 hour or Choose lead time. The slider covers 1 minute to 24 hours; enter exact minutes directly. Each widget saves its lead time; individual matches can differ. Notifications must be allowed. Set sound and vibration in Android; Android may delay delivery.
An explicitly reported venue takes priority. If missing, a clearly labelled home-stadium fallback may appear. Without a resolved location, directions are unavailable. A home-stadium fallback does not confirm the actual venue.
Basic is free: one active widget for one club with the next relevant match, teams, date and time. You can customize its border, colors and transparency. Match reminders and manually adding individual matches to your calendar app are also included in Basic. Lifetime is a one-time purchase adding unlimited widgets with one club each, further complete matches when the widget has enough space, extra match information, selectable tap actions, optional weather loaded only at your explicit request and an ongoing calendar connection. Price and purchase status come from Google Play; a pending purchase unlocks nothing. Restore existing purchases with the appropriate Google Play account.
Choose clubs from the Bundesliga, 2. Bundesliga and 3. Liga. Relevant DFB-Pokal, Champions League and Europa League matches of your selected clubs are included. SPOLLOW shows upcoming fixtures, not live scores. Schedules and additional details depend on available sources and may change. Broadcast information applies to Germany.
Weather is an optional Lifetime feature for the match venue, not your location. Open the match under Fixtures and select Load weather. Alternatively, select Load weather under Tap during setup, then tap the match in your widget. A request is possible at most ten days before kick-off and requires a suitable weather mapping and available forecast data. Missing data says nothing about the actual weather.
Language changes the interface. SPOLLOW offers clubs from the Bundesliga, 2. Bundesliga and 3. Liga. TV and streaming information covers Germany; rights and availability may differ abroad. Weather refers to the match venue, not your location. Fixtures, calendar and reminders are not generally limited to Germany.
Adding an individual match opens your calendar app’s dialog; you save the event there. The optional Lifetime calendar connection maintains upcoming matches for your widget clubs with teams, time and available venue. It requires your explicit connection and calendar read/write permission. When disconnecting, choose whether to keep or remove entries managed by SPOLLOW. Separately added manual entries and entries you have edited are not deleted.
The regular Play beta uses purchase status confirmed by Google Play and RevenueCat. Free test purchases require a configured license tester account and Google's test payment indication. A test track alone does not prevent real charges. Local free Basic/Lifetime selection was available in explicitly labelled Owner/debug versions; it is not a purchase and does not automatically apply to the Play beta.
Lifetime unlocks only after payment is confirmed. Check purchase status in SPOLLOW and order status in Google Play. A missing unlock alone does not prove cancellation. You can keep using Basic. Contact support if the status remains unresolved; do not send passwords or purchase tokens.
Use the same Google account in the Play Store as for your original purchase. In SPOLLOW, open Settings → Restore purchase and confirm the check. During initial setup, Already have Lifetime? opens the same check.
After a successful check, Lifetime is active again; you do not need to pay again. You need an internet connection for the check. If no purchase is found, check your Play account first. Do not buy again because of an error; use Support & Feedback if needed. Previously confirmed Lifetime access remains usable during a temporary connection loss.
The separate local test build uses Switch Basis / Lifetime (test only) instead of a real purchase restore. The regular Play beta checks your actual purchase.
In the intended purchase version from 1.0.0-beta.3 (code 8), Basic does not start RevenueCat without a purchase or reconciliation reason. The service starts when you explicitly load the Lifetime offer or restore purchases. Existing ownership and unresolved purchases may be checked later. Loading an offer without buying may create a pseudonymous record. Section 8 of the privacy notice explains purchase management, technical data and limited purchase analytics. Older internal test versions may connect when opening the offer or on later launches.
SPOLLOW is intended for football fans aged 16 and over: older teenagers and adults. It is not designed or marketed specifically to children under 16. It has no own age check, parent area or technical age restriction. Any required consent for minors’ contracts and purchases remains necessary. This does not mean younger people can never use the app.
The original S animation appears on first launch and after the app process has ended. If the app is still running in the background, it opens directly. Disabling Android animations also skips this animation.
With Basic, no earlier than seven days and five usage days, then at most once every 30 days. Never during setup, editing or important dialogs. Later dismisses it; Do not show again disables it permanently. Lifetime users do not receive it. All counters stay local.
Open Settings → Support & Feedback and fill in the form. Open email app passes the recipient, subject and details to a draft. Review it and send it yourself; SPOLLOW sends nothing automatically. Additional diagnostics are optional and off by default. The basic technical text already includes app version, build, Android, manufacturer and model. Without a suitable email app, copy the address and report. Do not send passwords, purchase tokens or full payment details. Send privacy enquiries to privacy@needbuilt.de.
Write to spollow@needbuilt.de within seven days after your confirmed Lifetime purchase, or use Support & Feedback. No reason is required; sending in time is sufficient. The Google Play order number helps identify the purchase; its absence does not automatically mean rejection. The full price actually paid is refunded; after confirmed reversal, Lifetime ends and Basic remains usable. This is not a free trial or a general statutory 7-day withdrawal right. Statutory rights and broader Google Play rules remain unaffected; see the terms for details.
Find the chapters in your app language under Settings → Legal. The native reader displays a verified saved version offline too. The website view opens the currently published version. Data sources and software licences belonging to the installed app remain readable locally. The displayed app version always comes from the installed app and is independent of FAQ and document versions.
Yes. The app includes an initial set and permanently saves fully verified updates on your device. Without internet or when the website is unavailable, read the last available version in your app language. The app automatically retrieves newly published website FAQ on an eligible online check; no new app build is needed when features remain unchanged. It cannot know new changes while offline. The displayed FAQ version helps you identify the content. Clearing app data or reinstalling removes downloaded updates; the included initial set remains available.